What are the benefits for the owner/manager?

Online learning and mytechcampus provide immediate and measurable benefits!

	Reduced time away from work Your staff can take courses from any computer equipped to access the Internet. You save money on travel and time away from the job. Some businesses report training expenses as high as $1,000 a day, including lost performance time.
	More effective learning Compared to traditional methods, online training courses aid in faster learning and better retention. Unlike more traditional live courses, the course’s quality does not vary because the presentation is consistent every time. And the technician learns at his or her own pace.
	Flexibility and convenience It is easier to deliver training to more people faster using the Internet. Technicians can take courses on breaks, at home, at their convenience.

Knowledge is power!

Technicians who continue to learn perform more efficiently. When management encourages and supports continuous training, the following benefits can accrue:

	Decreased repair times
	Decreased absenteeism
	Decreased accidents and injuries that result in lost performance
	Increased parts sales and added service procedures
	Improved diagnoses and repairs done right the first time

One of the best ways to retain your technicians is to show interest in their career growth. Encouraging your technicians to continue their education through mytechcampus is one way to show employees that they are important to the business. When technician turnover is reduced:

	Hiring and training expenses are reduced
	Performance loss is reduced
	Morale is improved because technicians are not overly burdened by excessive work until a new technician is hired

Do the math

After all, your success depends on finding and keeping customers. A study by Bain Consulting that appeared in Business Week points out that keeping two percent more of your existing customers has the same effect on profits as cutting costs by 10 percent. In stores where technicians engage in online training that focuses on customer service skills, customer satisfaction and retention improves by 10 to 15 percent!

When you calculate the savings you can achieve through mytechcampus, and investigate our courses and tools, the facts will add up to the conclusion that educating your technicians through mytechcampus is a tremendous value.